Responsible gambling

Responsible Gaming at Frank & Fred Casino

As part of our commitment to player well-being, we prioritize responsible gaming practices. Our goal is to provide a safe environment for all players, promoting fun and engaging experiences while ensuring that our customers maintain control over their play.

Setting Deposit Limits

We understand the importance of managing your finances effectively. To help you achieve this, you can set daily, weekly, or monthly deposit limits through our player account settings.

Time-Outs & Self-Exclusion

• If you feel like gaming is negatively impacting other areas of your life, consider taking a time-out from playing for a period of 24 hours to several months.
• For more severe cases, self-exclusion can be arranged for up to six years. Once chosen, this option will temporarily or permanently block access to the casino.

Tools & Resources

Within our responsible gaming section, you'll find links and information on reputable organizations dedicated to supporting problem gamblers. These resources offer invaluable assistance, guidance, and professional help when needed.

Canada-Specific Support

For Canadian players, we recommend reaching out directly to organizations such as The Centre for Addiction and Mental Health (CAMH) or the Responsible Gambling Council in British Columbia.

These respected institutions provide expert advice and support services tailored specifically to your region. If you're experiencing difficulties with managing your gaming activities, do not hesitate to reach out for guidance and assistance.

We are dedicated to providing a safe environment where responsible gambling practices can thrive.